WARRANTY INFORMATION
YHM offers a limited lifetime warranty against defects in material and workmanship. All products being returned to YHM require a pre-approved Return Material Authorization (RMA) number. Please contact [email protected] or visit https://yhm.net/rma/ to obtain a Return Merchandise Authorization (RMA) number. Shipments without an RMA number or without an RMA Form may be refused. RMA numbers are valid for a period of 30 days. After that, you must obtain a new RMA number. Please be as specific as possible with the reason for the return, otherwise we may not be able to troubleshoot the exact problem. If there is no reason for the return or the description is vague, only basic tests will be performed and if no issue can be found it will be returned to the customer in the same condition it was received. YHM products have no implied warranties of merchantability or fitness for a particular purpose. YHM reserves the right to make changes at any time and without notice to policies, prices specifications or designs, to add or remove accessory materials, and to add or delete items without incurring any obligation.
ACCESSORY WARRANTY
YHM offers a limited lifetime warranty against defects in material and workmanship. We will repair or replace any YHM accessory free of charge as long as the warranty has not been voided. YHM does not warranty against products that are deemed to be damaged through unreasonable use, misuse, corrosion, neglect, modification, or ordinary wear and tear. Shipping charges for warranted repairs or replacements will be paid by YHM.
NON-WARRANTY REPAIRS
There is a minimum labor charge of $25 plus the cost of parts to repair non-warranted issues. YHM will provide a written quote to the customer before any repairs are performed. No repair will be performed without written customer approval. If the customer declines the repair, YHM will return the product to the customer un-repaired or will dispose of the product with the customer’s written approval. The customer is responsible for all shipping costs.
REFUNDS
YHM will refund the full purchase price at our discretion for items purchased directly from YHM. Claims for YHM products purchased through other Distributors/Dealers must be handled according to their return policy. The item must be received by YHM unused, in the original packaging, and accompanied by a copy of the invoice within 30 days. No refunds are allowed after 30 days of the invoice date. The customer is responsible for all shipping costs.
STORE CREDIT
After 30 days but before 90 days, returns will be issued store credit. Claims for YHM products purchased through other Distributors/Dealers must be handled according to their refund policy. The item must be received by YHM unused, in the original packaging, and accompanied by a copy of the invoice within 90 days. Credit is not guaranteed until the product is received, inspected, and approved by the RMA Department to ensure that it meets the credit requirements. There is a twenty percent (20%) restocking fee for all credit returns. The customer is responsible for all shipping costs.
No exchanges/refunds/credits will be given after 90 days from the invoice date.
SOUND SUPPRESSOR WARRANTY
YHM offers a limited lifetime warranty against defects in material and workmanship. We will repair or replace any YHM sound suppressor free of charge as long as the warranty has not been voided. Any handling, processing, or transfer fee charged by the transferring dealer is not covered under this warranty. Shipping charges for warranted repairs or replacements will be paid by YHM. Suppressor returns must include a copy of the ATF Form 3, 4 or 5 to prove ownership. The warranty will be considered null and void and YHM will not cover damage to the sound suppressor and/or host firearm resulting in whole or in part from:
- Criminal or Negligent use
- Misuse
- Careless handling
- Modifications
- Use on a barrel shorter than our stated minimum barrel length
- Use of a Crush washer, Peel washer or Anything else that causes misalignment
- Use of ammunition that does not meet SAAMI/NATO specifications, is Defective, Improperly hand-loaded, Reloaded, or Improperly sized for the suppressor
- Ordinary Wear and Tear
NON-WARRANTY SOUND SUPPRESSOR REPAIR
Any repairs not covered by this warranty will be charged to the owner. No repair will be performed without written customer approval.
NON-WARRANTY SOUND SUPPRESSOR REPLACEMENT
In the event that a suppressor is destroyed beyond repair and out of the confines of the above mentioned warranty, the customer may purchase a replacement suppressor of the same model for 50% off MSRP.
Limited Full Auto Warranty: Titanium
YHM’s Titanium sound suppressors are warranted for limited full-auto use. If you plan to shoot full-auto or rapid fire it must be limited to 60 rounds before allowing the suppressor to cool. It is recommended the suppressor is allowed to air cool for at least 5 minutes before firing again. Do NOT cool the suppressor with water or any other agent that would cause rapid cooling as this could damage the suppressor and cause an unsafe condition.